Formulario Cobertura & Solicitud

We are governed by the requirements of Law 213 and the Regulations on Dispute Management and Suspension of Services of the NET, Regulation No. 8065 dated August 31, 2011. This is to address any dispute from our clients.

You can make the claim by filling out the form (Download Here) and sending it to our email: or by filling out the form below.

For more information about filing a complaint with the Puerto Rico Telecommunications Bureau (NET) you can visit the following web page: Telecommunications Bureau (NET) or contact them through: Email:, Phone: 787-756-0804 or Physical and Postal Address: 500 Ave Roberto H Todd (Pda 18 – Santurce)San Juan, PR 00907-3941.


Complete the form

    Por favor, ingrese toda la información solicitada:


    If you have filed a claim and after 20 days you have not received a response from Osnet Wireless, you will have up to 6 months from your last communication to the company to file a Request for Review at this link:

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